By creating an account or placing an order, you confirm that the information you provide is accurate to the best of your knowledge and that you are authorized to provide it.
No guarantee of outcome
Government agencies determine official eligibility, admission, approval, rejection, and timing. Our service fee covers workflow assistance and does not guarantee any government result.
Customer obligations
- Provide complete, accurate, and current information.
- Respond promptly to requests for missing files or clarifications.
- Maintain access to the email address associated with the account.
- Review official Indonesia sources for current requirements before travel.
Accounts and access
You are responsible for safeguarding your login credentials. We may suspend accounts that appear abusive, fraudulent, or inconsistent with a legitimate travel-assistance use.
Service changes
We may update workflows, package scope, pricing presentation, or operational policies as the underlying official process changes over time.